Contact Us

Please feel free to contact us via phone or email regarding any enquiries you may have about our canvas art prints, our phone line is open between 9.00am and 5.30pm Monday to Friday and we are always ready to assist. We aim to reply to all your email enquiries in the shortest time possible. Listed below are some frequently asked questions and helpful bits of information, you can also discover further details regarding the materials, printing and production processes used to create your wall art located within our printing guide.

Address: 214 Penns Lane, Sutton Coldfield, Birmingham, West Midlands, B76 1JT

Telephone: 0121 313 0630

Email: info@visualescape.co.uk

Overseas Purchases

For all overseas purchases please contact us before placing an order letting us know the canvas art design you are interested in and the size required as this enables us to accurately calculate the shipping cost to your desired destination. All of our canvas prints are sent via reputable delivery companies and come insured with a tracking number so you can view your orders progress online.

Sending Your Photos & Discs

If you are using our photos on canvas service there are several ways in which we can receive your images, firstly you can upload your digital image files via the form located towards the bottom of our ‘create your own canvas’ page. Alternatively you can send us the original photographs in the post or if you are using multiple images from a digital camera for our photo montage service you can add all the files to a disc and send them to the address listed above. All photos and discs will be returned to you after use if required.

Canvas Art Enquiry

If you have any questions about our wall art prints you can contact us by completing the form below and a member of our customer services team will reply to you as soon as possible. When contacting us about an existing order please quote in the message your Order ID, which you can find on the payment confirmation email we sent you. This form can also be used for any business and trade enquiries as discounts are available on multiple purchases. We are always interested in discovering talented artists, illustrators and photographers, if you would like to join our artistic collective please email us any proofs of your artwork for our consideration.