Email: info@visualescape.co.uk
Tel: 0121 313 0630
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Art on Canvas Useful Information

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Listed below are some key points detailing the quality of our products and the materials and processes we use when producing your limited edition artworks. We have also included some helpful information regarding the ordering process and a collection of answers to frequently asked questions. All of the materials we use are carefully selected and sourced from local suppliers here in the UK.

 

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Canvas Printing

We produce all of our artworks using the latest giclée printing technology specifically designed for high quality fine art reproductions. A 12-Colour ink system is utilised for every printed image allowing for an unprecedented colour spectrum, broader gamut, greater tonal range and faithful colour reproduction. Using advanced ink technologies like this gives your artwork a far higher resistance to fading (up to 100 years) and increases protection against any accidental scratches.

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Colour Management

Our printers and monitors are recalibrated on a regular basis using the latest colour management technology to synchronise the two, we even create separate profiles for each individual material we print onto. This is an important process which ensures each print is a faithful reproduction of the original.

 

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Canvas Quality

Canvas prints are available in a choice of highest quality 400gsm Satin and Matt canvas, although we predominantly print onto satin as we find this provides the perfect finish for our artwork and gives them added protection from minor knocks and scratches. The canvas fabric contains natural cotton fibres which produce a pronounced texture making it excellent for giclée printing.

 

Canvas Stretcher Bar Frame

Frame Quality

Our canvases are framed using the highest quality 50mm deep kiln dried Redwood stretcher bars which refuse to warp over time as some cheaper materials may do. A professional carefully hand-stretches each print here at Visual Escape ensuring the canvas is taut with neatly folded corners and a tidy reverse. We are committed to only supplying frames from sustainable resources.

 

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Overseas Purchases

We dispatch artworks worldwide! Due to the varying shipping costs for each destination we kindly request that you contact us first with details of your order so we can provide you with an accurate price for delivery. All international orders are extra carefully packaged and protected to ensure their safe delivery.

 

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Delivery

We dispatch all orders within the United Kingdom using UPS, our European and International orders are sent using DHL and FedEx. We insure all items at no extra cost to you. Delivery times from dispatch are as follows: UK orders 1-2 working days, European orders 2-4 working days, International orders 2-5 working days. Please allow for a few extra days for production of your artwork as each canvas is individually made by hand. Feel free to contact us if you require a special delivery service.

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Packaging

We carefully wrap each canvas in several layers of bubble wrap before housing it in a heavy duty cardboard box. We only use reliable couriers to deliver your artwork and in the rare case that an item is damaged we will replace it immediately. Packaging and insurance are included at no extra cost to you.

 

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Sending Your Photos

If you are using our create a canvas service and need to send us your photos please post them to the address listed on our contact page, we will return all images in their original condition to you after use.

 

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Payment

We accept all major credit and debit cards, payments are taken through Barclay's secure online banking service which utilises a 128 bit SSL encryption to ensure the confidentiality of you payment details. We undertake an annual regulatory check to make sure we are security compliant and you can be assured we do not store any of your details. Payments can also be taken over the phone by calling us on 0121 313 0630.

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